We have proved to be consistently cheaper than all our main competitors. For example, depending on the nature of the job *we can beat British Gas by as much as 50%*. As a small business we don't have the huge overheads of many of our competitors such as paying dividends to shareholders and so on, and those costs can be passed on as savings to our customers.
We don't waste time in carrying out work. If we say that a job will be completed at a specific time then it usually is. Furthermore, we always keep our customers updated on progress. If an unexpected hitch crops up, you'll be told what it is, what it means, and what can be done to put things right.